hospital care
Meet Rachelle Cardinal, RN
Rachelle Cardinal, RN, is a registered nurse and patient advocate with Umbra Health Advocacy. She brings 15 years of nursing experience to the clients and families she serves, and she has spent that time close to nearly every part of the healthcare system. Her focus is helping people navigate complex medical situations with confidence, clear…
Read MoreMeet Patient Advocate: Laura Finnelly, RN, BCPA, CSCM
Laura Finnelly is a Registered Nurse (RN), Board Certified Patient Advocate (BCPA), and Certified Senior Care Manager(CSCM) with more than 30 years of healthcare experience. As an Umbra advocate, she helps older adults, veterans, caregivers, and families navigate Medicare, complex medical situations, and care transitions with clarity and confidence. An Air Force veteran herself, Laura…
Read MoreCase Study: A Safe Rehab Discharge After Falls
Getting mom home safely after rehab discharge Often when loved ones are in rehab, a family will get a call out of the blue ‘She’s being discharged tomorrow.’ No warning. No instructions. They wonder, what do I need do to prepare for a rehab discharge? That is when the panic sets in. Who will care…
Read MoreGet to know our advocates: Spotlight on Stephen Young, MD
After 35 years as a physician practicing in ICUs, hospitals, and other settings, Stephen Young hung up his white coat to become a patient advocate.
Read MoreGet to know our advocates: Spotlight on Megan Stewart
When cancer hit close to home, Megan Stewart, MS, BCPA, shifted her focus from corporate strategy and relations to professional patient advocacy.
Read MoreGet to know our advocates: Spotlight on Michael Voss
Michael Voss, MD, was a family medicine doctor who turned to patient advocacy. Now, he helps patients and families navigate medical care.
Read MoreGet to know our advocates: Spotlight on Nancy Keller
Welcome to the Umbra Health Advocacy Advocate Q&A series, where we introduce you to our community of healthcare experts and enthusiasts. In this post, we are thrilled to present Nancy Keller — who has been in the healthcare industry for over 40 years and is still going strong. She’s a medical scientist with an insatiable…
Read MoreWhen Is the “Best Doctor” Not the Best Doctor?
Choosing the best doctor is a personal choice. Avoid basing your choices on other people’s experiences or on slick marketing that may not be relevant to you.
Read MoreIs Your Doctor Listening? How to Get the Healthcare Answers You Need
It can be hard to get healthcare answers, especially when you don’t feel heard. Having an advocate by your side can make all the difference.
Read MoreHigh-Tech Healthcare: Is it right for you?
Everywhere we turn, we can see the impact of technology. “There’s an app for that!” we hear. But is high-tech healthcare right for everyone? For much of our lives, that’s just fine. I’m okay with an app keeping track of who shows up at my front door or the choices I make for watching TV.…
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