Dental Advocate: Shelbey Arevalo, BCPA

dental advocate

Shelbey Arevalo is a Board Certified Patient Advocate (BCPA) with more than 16 years of experience in the dental and healthcare industry. As an Umbra advocate, she supports clients and families who feel overwhelmed, confused, or unsure about their dental care, insurance, or treatment options. Shelbey is one of the few advocates in the country…

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Meet Patient Advocate, Caro Ruiz

caro ruiz

Caro Ruiz is a patient advocate with Umbra Health Advocacy who specializes in health insurance. Over more than 20 years inside the health insurance industry, she held leadership roles at some of the largest health plans in Massachusetts, including Blue Cross Blue Shield of Massachusetts, Tufts Health Plan, and Point32Health. Today, she uses that insider…

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Health Insurance Claim Denial? Get Help to Fight and Win

fight medical bills

If you’ve been watching the news, you probably know that the CEO of UnitedHealthcare—the giant health insurance company that covers more than 50 million people—was murdered in cold blood on the streets of Manhattan. You may have followed the manhunt and seen the police arrest the suspected killer. In another time or maybe with another…

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So What Are You S’Posed to Do With Those Hospital Prices?

money

In the category of “be careful what you wish for…” Well-meaning policy people have now created a monster.  We can name this monster “Good Start,” but it’s not a very useful monster – yet. That monster rears its ugly head in the form of the new law that became effective January 1, 2019 that requires…

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