Meet Emily Bernstein, BCPA, CHW

emily bernstein, BCPA, CHW

When healthcare gets complicated, most people do not need more paperwork. They need someone who can explain what is happening, what their options are, and what to do next. That is the work Emily Bernstein does every day. Emily is a Board Certified Patient Advocate and Certified Community Health Worker who helps Umbra clients handle…

Read More

Meet Karen Green-Heyward

Karen Green-Heyward, patient advocate

Some of the hardest moments in health care are not medical. They are the moments when you sit in a room, hear a lot of words, and have no idea what to do next. Karen Green-Heyward works in those moments. She is a Strategic Advocacy Consultant and Patient Advocate with Umbra Health Advocacy. She helps…

Read More