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Questions to Ask a Long Term Care Facility
What Questions Should You Ask a Long-Term Care Facility? Choosing an assisted living community, nursing home, or memory care facility is one of the most important decisions a family will...
Insurance Said No. An Umbra Advocate Overturned It.
An insurance claim denial cut off care a young man had relied on for 18 years. His family had already appealed and lost. Then they came to Umbra. A lifetime...
Meet Kim Cornish, LPN
Kim Cornish, LPN, is a licensed practical nurse and patient advocate with Umbra Health Advocacy. Over 18 years, she has worked across clinical, telehealth, and community health settings, including case...
When is it time for Memory Care?
Few decisions weigh on families more than recognizing when a loved one with dementia needs more care than home can provide. That often means moving to memory care. We talked...
Meet Patient Advocate, Caro Ruiz
Caro Ruiz is a patient advocate with Umbra Health Advocacy who specializes in health insurance. Over more than 20 years inside the health insurance industry, she held leadership roles at...
Nursing Home Red Flags: How to Tell if Your Loved One is Getting Good Care
When someone you love lives in a nursing home or long-term care facility, you cannot be there every hour of every day. That is one of the hardest parts of...
Case Study: A Safe Rehab Discharge After Falls
Getting mom home safely after rehab discharge Often when loved ones are in rehab, a family will get a call out of the blue ‘She’s being discharged tomorrow.’ No warning....
Meet Dr. Mari Pantoja-Smith, DHSc, RN, CGNC
Dr. Mari Pantoja-Smith is a doctorate-prepared registered nurse and patient advocate with Umbra Health Advocacy. Over more than 15 years, she has supported individuals and families navigating complex medical conditions,...
What do Assisted Living Costs Include?
Understanding Base Rates, Levels of Care, and Hidden Costs When families start looking at assisted living for a loved one, the monthly price tag can seem manageable. But many discover...
Patient Advocate Profile: Meet Yvette Lyles
Yvette Lyles is a patient advocate and senior care consultant with Umbra Health Advocacy. She brings a blended background in healthcare advocacy and a deep dedication to supporting older adults,...
Does Medicare pay for nursing homes?
The Truth About What Is (and Is Not) Covered One of the most common and costly misunderstandings about senior care is that Medicare pays for nursing home stays. Many families...
Meet Patient Advocate: Manny Hill
Manny Hill is a Board-Certified Patient Advocate with Umbra Health Advocacy who specializes in complex and rare diseases, including cancer and genetic conditions. She brings a rare combination of deep...