STANDING
WITH YOU,

so you are

Not Alone.

advocate

NAVIGATING HEALTHCARE
IS OVERWHELMING.

WE'll be by your side.

Healthcare is complex, confusing, and overwhelming. In the United States, we pay so much and get so little.

Patient advocates can help.

Sometimes called a patient advocate, healthcare navigator, health advocate, or medical advocate, Umbra patient advocates are private, paid professionals that work for YOU, not the hospital, doctor, or health insurance company. Our advocates have years of experience navigating healthcare and have the inside knowledge needed to get you the best healthcare available.

How Patient Advocates Can Help
Health Insurance
  • Choose health insurance including Medicare Advantage plans
  • Understand your health benefits
  • Get pre-authorization for specialists and treatments
  • Manage health insurance claim denials and appeals
Medical Bills
  • Organize and review your bills
  • Fix billing errors
  • Negotiate medical bills
  • Get reimbursed for medical care
  • Set up payment plans
  • Get help paying for healthcare
Healthcare
  • Find the right doctors
  • Help you get a diagnosis
  • Help with healthcare decisions
  • Review medications and medical records
  • Get ready for and attend appointments
HOW DOES IT WORK?

Taking control of your healthcare is just a phone call away. Here’s how you can start:

1.

Have a Free Consultation

Call us at 332-286-4097 or submit a request for a free no-obligation consultation.

2.

Get a Tailored Plan

We’ll create a customized plan based on your specific needs and situation, including pricing options from 1 hour to multi-hour packages or monthly subscriptions.

3.

Get Matched

We will match you with a patient advocate that is an expert in your specific problem.

4.

Get the Best Healthcare Available

Work with your patient advocate to get the healthcare you deserve. Most advocates charge by the hour with discounted package pricing available.

You can also select and contact an advocate directly by browsing our patient advocate directory.

HOW MUCH DOES IT COST?

Most patient advocates charge by the hour. Rates vary based on geography, advocate credentials, and type of issue. Most situations range from $150-$300 per hour. Call us at 332-286-3530 or submit a request for a free no-obligation consultation and we can develop a custom quote based on your unique situation.

1 Hour

$250/hour (base rate)
  • Get started with an expert consultation. Leave with ideas and options.

2 Hours

$225/hour (a 10% discount)
  • Get an expert review of your situation and an Action Plan you can follow.

People Love Our Advocates

"When I was faced with multiple illnesses and knee replacement surgery, my advocate was a godsend in navigating 2 stints in rehab and a complicated transition home. She is experienced. persistent and effective when things go wrong.”

- Constance
Mature Mexican Woman

“Our advocate is a tremendous resource for the maddening and confusing healthcare arena. She knows how to listen, is very knowledgeable, and has a great network of professionals that can help. Highly recommend!”

- David
Smiling indian man looking at camera

“Our advocate led my family to invaluable resources, guided us through the process of the illness and hospitalization, coached us on how to get needs met with so many staff. Their team helped our family members understand the confusing diagnosis. We had been lost and frustrated until we happened upon their caring services. It was like having a nurse and a doctor in the family! I cannot imagine how we would have fared without their help.”

- Patricia
Life’s taught me a whole lot about myself

"My advocate is 100% reliable and fights tirelessly for her clients. My bill for a week in hospital with pneumonia was over $120,000 – without insurance. I found my advocate after going through several other lawyers who were very discouraging and asked for large fees to get a tiny discount for me. But my advocate knew that the bill was grossly unfair, did not stop until she felt they would not reduce any further, and got them to reduce it to $20,000. She asked from me only $2,000 in return. I am so lucky to have found her."

- Thomas
Studio portrait of a handsome business man

"My advocate saved me $38,000 in improper medical bills. She was able to get through to the right people and this saved me hours on the phone during the work day without knowing how to get past the admin assigned to take the billing phone calls."

- Ashley
I made a wish, it came true twice