Be Their Daughter. Not Their Care Coordinator.
Being a caregiver is hard. You’re managing your parent’s doctors, medications, insurance battles, and impossible decisions on top of everything else in your life. A Medicare-covered patient advocate can provide caregiver support.
Caregiver Support Is Covered by Medicare
If your parent has Original Medicare (Parts A & B), a dedicated patient advocate or senior care advisor is a benefit they’ve already earned. Medicare now covers healthcare navigation services for seniors with complex health conditions or barriers to care.
Your parent pays their normal Part B coinsurance. If they have a Medigap supplement plan, they may pay nothing at all. We bill Medicare directly. No surprise costs, no complicated paperwork, and no burden on you.
Parent doesn’t have Medicare? We also offer private advocacy services. Call us to learn more.
Sound Familiar? Get Caregiver Support
How an Umbra Patient Advocate Helps
Be the Point Person With Doctors
Your care advisor coordinates with all of your parent’s providers, attends appointments (virtually or in person), and gives you a clear recap afterward. You stay in the loop without having to be at every appointment or make every call.
Handle the Insurance Headaches
Bill reviews, claim denials, prior authorizations, confusing EOBs. Your patient advocate fights the insurance battles so you don’t have to spend your lunch break on hold with Medicare.
Research Care Options
Whether your parent needs in home aides, assisted living, memory care, or home health services, your senior care advisor does the research, vets providers, and presents clear options so you can make informed decisions together, not panicked ones.
Be There When You Can’t
If your parent is hospitalized or has an emergency, their patient advocate or senior care advisor can be on the ground, making sure staff have the right medication list, ensuring good care, and keeping you updated until you can get there. Essential for families who live far away.
Manage the Day to Day
Medication tracking, appointment scheduling, transportation coordination, refill management, and connecting your parent to community resources for meals, safety equipment, and support services. The tasks that eat up your evenings and weekends.
Help You Plan Ahead
Long term care planning, advance directives, understanding what comes next as your parent’s needs change. Your senior care advisor helps you prepare instead of scramble so you’re not blindsided by the next transition.
How it Works:
- Step 1: Tell Us About Your Situation.
Fill out a short form or call us. Tell us what’s going on with your parent and what you need help with. This first conversation is free and there’s no commitment. - Step 2: Talk to an Umbra Specialist.
We’ll review your parent’s situation, verify their Medicare eligibility, and explain how we can help and what it will cost, often nothing with a Medigap plan or just the normal Medicare coinsurance. - Step 3: Your Parent Meets With Our Doctor
Your parent will have a visit with one of our doctors or nurse practitioners to review their health challenges so we match them to the right patient advocate or senior care advisor. You’re welcome to join this visit. - Step 4: Get Matched With a Senior Care Advisor.
We match your parent with a patient advocate who specializes in their situation. Your advisor reports to you, keeps you in the loop, and becomes your family’s ongoing healthcare expert.
Most caregivers don’t know that expert help exists or that it may be covered by their parent’s Medicare.
You don’t have to do this alone.
People Love Our Advocates
“Our advocate led my family to invaluable resources, guided us through the process of the illness and hospitalization, coached us on how to get needs met with so many staff. Their team helped our family members understand the confusing diagnosis. We had been lost and frustrated until we happened upon their caring services. It was like having a nurse and a doctor in the family! I cannot imagine how we would have fared without their help.”
- Patricia
“Our advocate is a tremendous resource for the maddening and confusing healthcare arena. She knows how to listen, is very knowledgeable, and has a great network of professionals that can help. Highly recommend!”
- David
"When I was faced with multiple illnesses and knee replacement surgery, my advocate was a godsend in navigating 2 stints in rehab and a complicated transition home. She is experienced. persistent and effective when things go wrong.”
- Constance
Caregiver Support
FREQUENTLY ASKED QUESTIONS
Caregiver Support is a Phone Call Away
You love your parent. That’s why you’ve been doing all of this. But you don’t have to do it alone. Let an Umbra patient advocate or senior care advisor handle the healthcare confusion so you can get back to being family.