Medicare    Patient Advocacy

patient advocate

Medicare now covers healthcare navigation. Get your own healthcare expert to help you navigate our complex health system and get the healthcare you deserve.

Your Medicare benefits cover an Umbra advocate to:

coordinate icon

Coordinate care with all your doctors and communicate your needs

find icon

Find specialists and help you navigate chronic illnesses or complex diagnoses

manage icon

Manage medications and cost

review icon

Review medical bills, identify errors, and negotiate reduced fees

explain icon

Explain Medicare benefits, fight claim denials, and secure prior authorizations

research icon

Research and provide long-term care options such as assisted living, nursing homes, or home care services

How it Works:

  1. Share your story
  2. Talk to an Umbra specialist
  3. Meet with one of our Doctors or Nurse Practitioners
  4. Connect with an expert patient advocate
  5. Get the help you need

 

Umbra Medicare Parent

Costs for Medicare Beneficiaries

Patient advocacy services are covered under Original Medicare (Part A & B) for people with complex health conditions and/or barriers to care. These services are subject to 20% coinsurance, which means you pay part of the cost just like you do for other medical expenses. But, if you have a Medigap supplement plan, you may pay nothing at all.

Medicare Coverage

FREQUENTLY ASKED QUESTIONS

People Love Our Advocates

"When I was faced with multiple illnesses and knee replacement surgery, my advocate was a godsend in navigating 2 stints in rehab and a complicated transition home. She is experienced. persistent and effective when things go wrong.”

- Constance
Mature Mexican Woman

“Our advocate is a tremendous resource for the maddening and confusing healthcare arena. She knows how to listen, is very knowledgeable, and has a great network of professionals that can help. Highly recommend!”

- David
Smiling indian man looking at camera

“Our advocate led my family to invaluable resources, guided us through the process of the illness and hospitalization, coached us on how to get needs met with so many staff. Their team helped our family members understand the confusing diagnosis. We had been lost and frustrated until we happened upon their caring services. It was like having a nurse and a doctor in the family! I cannot imagine how we would have fared without their help.”

- Patricia
Life’s taught me a whole lot about myself

"My advocate is 100% reliable and fights tirelessly for her clients. My bill for a week in hospital with pneumonia was over $120,000 – without insurance. I found my advocate after going through several other lawyers who were very discouraging and asked for large fees to get a tiny discount for me. But my advocate knew that the bill was grossly unfair, did not stop until she felt they would not reduce any further, and got them to reduce it to $20,000. She asked from me only $2,000 in return. I am so lucky to have found her."

- Thomas
Studio portrait of a handsome business man

"My advocate saved me $38,000 in improper medical bills. She was able to get through to the right people and this saved me hours on the phone during the work day without knowing how to get past the admin assigned to take the billing phone calls."

- Ashley
I made a wish, it came true twice