Our Services

GET THE HELP YOU NEED

Got a diagnosis and don't know what to do? Medical bills piling up? Insurance won't cover what you need? Worrying about an aging parent living far away? We can help.

Our national network of qualified advocates can give you one-on-one help with urgent or ongoing healthcare situations.

Choose the option that works for you.

More and more companies are paying for services to help employees navigate their healthcare. Contact us to find out how we can work with your company.

Customer satisfaction is my specialty

QUICK CONNECT
CALL

Have a quick question or urgent need? Connect with Umbra to see if and how an advocate could help. Schedule a free 15-minute call to get started.

FREE

CONSULT AN
ADVOCATE

Facing a complex situation? Managing care for yourself or a loved one? Not sure what to do? Book an advocate to review your situation and make you an Action Plan with clear next steps. (Up to 1.5 hours)

$269

MEDICAL BILL
REVIEW

Medical bills stressing you out? Don’t panic—or pay more than you should. We’ll review your medical bills to identify errors and make a plan to resolve or negotiate the bills. (Up to 2 hours)

$299

UNDERSTAND YOUR DIAGNOSIS

Getting a new diagnosis can be overwhelming. Don't go it alone. We’ll help you understand your condition (or a loved one’s) and treatment options. Get a written Action Plan with clear next steps. (Up to 2 hours)

$399

ENGAGE AN
ADVOCATE

Get support for complex healthcare problems. We’ll assess and begin resolving the situation. If it requires more than 4 advocate hours, you can pay for more time or follow the Action Plan. (4 hours)

$899

CONSULT A MEDICAL ADVOCATE

Some patient advocates have medical degrees. Advocates don’t give medical advice or medical care, but you can hire a medically trained advocate for help with care planning and navigation. (Up to 2 hours)

$599

Umbra
Membership

Want on-call access to an advocate for ongoing questions and support? Get peace of mind with Umbra Membership. You get up to 2 advocate hours each month. Book more time if you need it.

$389 per Month

BOOK TIME WITH AN ADVOCATE

Have you already consulted with an advocate but you need more help? Do you need to speak with an expert but you don’t need an Action Plan? Or do you have a really complicated situation? You can buy blocks of advocate time in 1-, 2-, 5-, or 10-hour increments.

1 hour

2 hours

5 hours

10 hours

Or, choose an advocate on your own from our national network of qualified advocates.

Advocates set their own rates and will explain how their fees work.