Our Services
Get peace of mind with a healthcare expert on your side
Have you gotten a diagnosis you’re not sure how to manage? Sick of getting the run-around? Not sure what to do?
Are you worrying about an aging parent or loved one? Are you managing their transition into or out of a hospital or other facility? Concerned that they're not getting the best care? Or confused about what their insurance will cover?
Does a loved one need mental health care but you can’t get their insurance to cover it?
These are just some of the situations a professional patient advocate can help with. Healthcare is hard enough. Don’t navigate alone.
How Patient Advocates Can Help
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Navigating the healthcare system
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Getting an accurate diagnosis
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Researching medical experts and second opinions
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Communicating with doctors and specialists
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Coordinating appointments and treatments
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Accessing mental health care
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Dealing with medical bills
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Finding financial assistance for your healthcare expenses
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Choosing new health insurance
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Navigating insurance coverage
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Appealing health insurance claim denials
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Coordinating care for your parent or senior loved one
Call us at 332-286-2141 to speak with an agent who can connect you with a private, paid advocate with expertise in your healthcare issue. Or Find your own patient advocate in our national directory.
How Umbra Works
Drawing from our national network of the leading patient advocates, we connect you with someone who has expertise in your specific needs.
Umbra patient advocates work only for YOU, not your hospital, doctor or health insurance plan.
Tell us your needs
Call us at 332-699-6778 or fill out a Help Request form.
Get an estimate
We’ll propose a scope and price for advocacy services customized for you.
Sign Up
We’ll confirm your advocate matches and connect you with the right one for you.
Prefer to do your own research? Search our national directory of patient advocates.
Ready to Start? Choose from one our popular options.
1 Hour
- FOR YOU IF:
- You don’t know where to start
- You need help to make sure you’re on the right track
- You're looking for ideas and options
- You feel confused and could use help to understand your care or insurance
2 Hours
- FOR YOU IF:
- You have a relatively simple issue but no time to tackle it yourself
- You need a clear Action Plan with steps you can follow on your own
- You want to try patient advocacy services before you commit to more time
4 Hours
- FOR YOU IF:
- You’ve tried to resolve an insurance or medical issue but you’re stuck
- You need someone to step in to help break through healthcare hassles and red tape
- You don’t have time or know-how to resolve your situation
10 Hours
- FOR YOU IF:
- You need expert support to manage a complex situation
- You need help fighting complex insurance denials.
- You need someone to go with you or a loved one to the hospital or medical appointments.
*Rates may be higher for some advocates in some areas. We’ll let you know if the rates for advocates we recommend are higher. Payment plans and discounts may be available; just ask!
Not sure what you need? Call us at 332-699-6778 and we can help you choose based on your needs.