Health
Navigation and Health Advocacy

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Getting a new diagnosis and trying to make sure you are getting the best treatment plan can be overwhelming. Maybe you have had debilitating symptoms and no one seems to be able to figure out why.

You don't need to do it alone. Umbra patient advocates have deep clinical expertise and can help you get answers. They provide health navigation and health advocacy services.

Search our national patient advocate directory, submit a Help Request, or call us to get matched to a health expert.

Health Care Navigation

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Have you gotten a new diagnosis and need help managing your treatment? Or are you struggling to even get a diagnosis? Health care navigation, for yourself or a loved one, can be especially tough when you’re sick, stressed, or worried. It can help to have someone by your side to provide health advocacy. Patient advocates can help.

People Love Our Advocates

"When I was faced with multiple illnesses and knee replacement surgery, my advocate was a godsend in navigating 2 stints in rehab and a complicated transition home. She is experienced. persistent and effective when things go wrong.”

- Constance
Mature Mexican Woman

“Our advocate is a tremendous resource for the maddening and confusing healthcare arena. She knows how to listen, is very knowledgeable, and has a great network of professionals that can help. Highly recommend!”

- David
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“Our advocate led my family to invaluable resources, guided us through the process of the illness and hospitalization, coached us on how to get needs met with so many staff. Their team helped our family members understand the confusing diagnosis. We had been lost and frustrated until we happened upon their caring services. It was like having a nurse and a doctor in the family! I cannot imagine how we would have fared without their help.”

- Patricia
Life’s taught me a whole lot about myself

"My advocate is 100% reliable and fights tirelessly for her clients. My bill for a week in hospital with pneumonia was over $120,000 – without insurance. I found my advocate after going through several other lawyers who were very discouraging and asked for large fees to get a tiny discount for me. But my advocate knew that the bill was grossly unfair, did not stop until she felt they would not reduce any further, and got them to reduce it to $20,000. She asked from me only $2,000 in return. I am so lucky to have found her."

- Thomas
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"My advocate saved me $38,000 in improper medical bills. She was able to get through to the right people and this saved me hours on the phone during the work day without knowing how to get past the admin assigned to take the billing phone calls."

- Ashley
I made a wish, it came true twice