STANDING
WITH YOU,
so you are
Not Alone.
NAVIGATING HEALTHCARE
IS OVERWHELMING.
WE'll be by your side.
Healthcare is complex, confusing, and overwhelming. In the United States, we pay so much and get so little.
Patient advocates can help.
Sometimes called a patient advocate, healthcare navigator, health advocate, or medical advocate, Umbra patient advocates are private, paid professionals that work for YOU, not the hospital, doctor, or health insurance company. Our advocates have years of experience navigating healthcare and have the inside knowledge needed to get you the best healthcare available.
How Patient Advocates Can Help
Health Insurance
Medical Bills
Healthcare
HOW DOES IT WORK?
Taking control of your healthcare is just a phone call away. Here’s how you can start:
Have a Free Consultation
Call us at 332-286-4097 or submit a request for a free no-obligation consultation.
Get a Tailored Plan
We’ll create a customized plan based on your specific needs and situation, including pricing options from a 1 hour quick consult to a multi-hour package.
Get Matched
We will match you with a patient advocate that is an expert in your specific problem.
Get the Best Healthcare Available
Work with your patient advocate to get the healthcare you deserve.
You can also select and contact an advocate directly by browsing our patient advocate directory.
HOW MUCH DOES IT COST?
Most patient advocates charge by the hour. Rates vary based on geography, advocate credentials, and type of issue. Most situations range from $200-$350 per hour. Call us at (332) 286-4162 or submit a request for a free no-obligation consultation and we can develop a custom quote based on your unique situation.
- Researching providers or facilities, preparing for and attending appointments, explaining treatment plans, or coordinating elder care.
- Medical bill review, including identifying errors, negotiating with providers and finding payment plans or financial assistance.
- Help navigating complex diagnoses and medical situations, working with an MD, PhD, specialized RN, or other professional.
- Solving health insurance issues, such as securing pre-auths, fighting claim denials or selecting Medicare or marketplace plans.
People Love Our Advocates
"When I was faced with multiple illnesses and knee replacement surgery, my advocate was a godsend in navigating 2 stints in rehab and a complicated transition home. She is experienced. persistent and effective when things go wrong.”
- Constance
“Our advocate is a tremendous resource for the maddening and confusing healthcare arena. She knows how to listen, is very knowledgeable, and has a great network of professionals that can help. Highly recommend!”
- David
“Our advocate led my family to invaluable resources, guided us through the process of the illness and hospitalization, coached us on how to get needs met with so many staff. Their team helped our family members understand the confusing diagnosis. We had been lost and frustrated until we happened upon their caring services. It was like having a nurse and a doctor in the family! I cannot imagine how we would have fared without their help.”
- Patricia
"My advocate is 100% reliable and fights tirelessly for her clients. My bill for a week in hospital with pneumonia was over $120,000 – without insurance. I found my advocate after going through several other lawyers who were very discouraging and asked for large fees to get a tiny discount for me. But my advocate knew that the bill was grossly unfair, did not stop until she felt they would not reduce any further, and got them to reduce it to $20,000. She asked from me only $2,000 in return. I am so lucky to have found her."
- Thomas
"My advocate saved me $38,000 in improper medical bills. She was able to get through to the right people and this saved me hours on the phone during the work day without knowing how to get past the admin assigned to take the billing phone calls."
- Ashley
